Please find a link below to the correct settings for the DSTV HD Explora decoders, along with instructions. If you are experiencing problems with your DSTV, please ensure that all these settings are correct, as part of your trouble-shooting process. If the problems persist, you can find the contact details for Spencer, our preferred DSTV contractor on the important contacts page.
Please note that if the problem is to be found to be within your unit, then the call-out costs, and repair costs, will be for your account.